Postback URL
Set the URL in the link’s Destinations section. It is called on every conversion event of that link: new subscribers, transactions and chat dialogs. Use the{{event}} macro to tell them apart on your side.
{{transaction.amount}} is empty on a subscription event.
Macros
Click
Subscriber
Transaction (transaction events only)
Campaign
Delivery rules
- Events are queued the moment a conversion is detected and usually leave within a minute.
- Your endpoint must be publicly reachable over HTTP or HTTPS. HTTPS certificates are verified.
- Any HTTP response completes the delivery; the status code and body are stored in the log.
- If the request cannot complete (timeout, connection refused), it is retried up to 3 times, 10 minutes apart.
- A stopped link sends no further conversion events. The
marketing_stopevent is the exception, so trackers can close the campaign.
Delivery log
Tracking Links > Logs shows every delivery for all your links: pixels and custom postbacks in one place. Filter by link, event, platform and state, and expand any row to see the exact request and the exact response.
The log refreshes automatically every 10 seconds, so you can keep it open while testing: click your link with a test
click_id, complete a subscription, and watch the event arrive and get delivered.
Access tokens and other credentials are masked in logged requests.
Pixel test events sent from the Test button go directly to the platform’s Test Events tool and do not appear in this log. The log shows real conversion traffic.
Troubleshooting
No rows in the log
No rows in the log
No conversions have happened yet. Clicks alone do not create deliveries; events fire when a fan subscribes, pays or chats. Check the link’s stats for fans first.
Deliveries marked Failed
Deliveries marked Failed
Expand the row. The response code and body are the endpoint’s own answer: a 404 means the URL path is wrong, a 401/403 means your tracker expects other credentials, a Meta or TikTok error message names the exact field it rejected.
My tracker shows the conversion without a click ID
My tracker shows the conversion without a click ID
The visitor arrived without a
click_id parameter, and no ad platform ID was captured. Confirm your ads point at the Tracking Link URL with &click_id={your_tracker_macro} filled by the tracker.Deliveries stopped after I stopped the link
Deliveries stopped after I stopped the link
That is by design: a stopped link is final and sends no further conversion events, including for fans acquired earlier.